Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket payments, and keep the lobby secure. This policy explains what we collect, how we use it, and the choices you have around your data.

Account securityPayment protectionRegional complianceContact optionsAccess controls

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, request a correction, or ask us to delete your account data, our support team handles privacy queries through the same channels we use for account help. We aim to respond within a few business days and walk you through the steps for data access or deletion requests.

Live Chat Open the chat widget in the bottom corner of any page and tell the agent you have a privacy question. They can pull your account details, explain what we store, and start a data request for you on the spot.

Email Support Send your data request or privacy question to the support email listed in your account settings. Include your registered mobile number or account ID so we can verify your identity before sharing any information.

Account Settings Log in and head to the privacy section under account settings to review the data categories we collect, toggle marketing preferences, and download a copy of your transaction history and profile details.

What This Policy Covers

pk444 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on pk444, we collect your contact details, payment information and device data to verify your identity, process deposits and withdrawals through bKash, Nagad or Rocket, and deliver the lobby content you request. We use this information to operate the platform, prevent

1
fraud, comply with financial regulations in eligible regions, and improve the service based on how you interact with live tables, slots and sportsbook markets. We do not sell your personal data to third parties. We share transaction details with payment processors to complete your deposits and
2
withdrawals, and we may disclose information when required by law or to protect the platform from misuse. Your data is stored on secure servers with encryption for sensitive fields like payment credentials and passwords. We retain account records for the period required by financial regulations in
3
the regions where we operate, and we delete inactive account data according to our retention schedule. Cookies and tracking pixels help us understand lobby navigation, manage your session and personalise content, and you can control most of these through your browser settings. This policy applies to
4
pk444 and the services we provide to account holders in Bangladesh and other eligible regions where local law permits online gaming. If you have questions or want to request a copy of your data, contact our support team through the channels listed below. Availability depends on
5
your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect Your Information

We encrypt sensitive account fields, restrict internal access to payment data, and review our security practices regularly to keep your bKash, Nagad and Rocket details safe. Our servers log login attempts and flag unusual activity patterns, and we notify you if we detect a login from a new device or location.

Payment Security

When you deposit via bKash, Nagad or Rocket, we transmit your transaction through encrypted channels and store only the reference number on our side. We never keep your full wallet PIN or password, and payment processors handle the actual transfer.

Cookie Use

We use session cookies to keep you logged in while you switch between the live casino, slots and sportsbook, and analytics cookies to see which game categories get the most visits. You can block third-party cookies in your browser without losing core lobby access.

Data Retention

We keep account records and transaction logs for the period required by financial regulations in eligible regions, typically several years after your last activity. Once that period ends, we delete personally identifiable details and retain only anonymised summaries for compliance audits.

Access Requests

You can request a copy of your personal data, ask us to correct outdated information, or close your account and delete your details. Contact support with your account ID, and we'll verify your identity before processing the request.

Privacy Policy Questions

We collect your mobile number, email address, date of birth and payment details like your bKash or Nagad account reference. We also log your device type, IP address and browser to manage your session and flag suspicious login patterns.

We share transaction details with bKash, Nagad, Rocket and our payment gateway partners to process deposits and withdrawals. We do not sell your data to advertisers or third-party marketing platforms, and we only disclose information when required by law.

We retain account records and transaction logs for the period required by financial regulations in eligible regions, usually several years. After that window closes, we delete personally identifiable details and keep only anonymised summaries for compliance purposes.

Yes. Log in and go to account settings, then open the privacy section to download a copy of your profile details, transaction history and login records. You can also contact support to request a full data export.

Contact our support team through live chat or email and request account closure. We'll verify your identity, close your account, and delete your personal details once any pending transactions clear and the mandatory retention period expires.

We use session cookies to keep you logged in and analytics cookies to understand which games and sections get the most visits. You can block or delete cookies through your browser settings, though some lobby features may not work without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Gamespk444 Casino

How We Handle Your Information

Reach Us About Your Data

How We Protect Your Information

Payment Security

Cookie Use

Data Retention

Access Requests

Privacy Policy Questions

01 What personal information does pk444 collect when I open an account?

02 Does pk444 share my payment information with anyone else?

03 How long does pk444 keep my account data after I stop using the platform?

04 Can I see what information pk444 has stored about me?

05 How do I delete my account and remove my personal data from pk444?

06 Does pk444 use cookies to track my activity on the site?

Privacy Policy

Related pages

Related pages